Alpha Convoy 525R Rolltop Backpack
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Whether you're a bike commuter or a stylish student, this full-featured backpack from Ogio protects and organizes the tools of your trade. A padded pocket with a waterproof zipper fits both a 15' laptop and a tablet. The main compartment expands from 25-27 liters thanks to the rolltop design and can also be accessed using the side zipper.
The Alpha Convoy 525R Rolltop Backpack is comfortable to carry'even when packed to capacity'thanks to air mesh straps and an adjustable sternum strap. A retention clip keeps the extra webbing from flapping around. Instead of attaching the roll top to the sides, it can self-buckled to created a carrying handle. Or, use the luggage pass-through on the back of the eco-friendly Cordura body, which also sports reflective details on the front so you remain visible in low-light conditions.
100% Guaranteed Returns
How to return by mail
Follow these three steps:
Print your shipping label
To make shipping a return even easier, we offer a prepaid return shipping label for eligible U.S. customers returning products that don’t need to ship freight. Some exceptions apply. Reach out to email@example.com to initiate your return request, and to ensure the item is being returned to the correct warehouse/address.
Please note: $8.95 will be deducted from your refund to cover return shipping for standard size/weight packages when you use the prepaid shipping label provided by Gear.com. This charge only applies if your return is mailed using a prepaid label our team provides, but will not be deducted if you pay for the return shipping yourself. Shipping costs to return oversized items (such as coolers, skis, furniture, large stoves and tents, etc) will be calculated on a case-by-case basis. Please don’t hesitate to ask firstname.lastname@example.org if you have any questions about typical return shipping for an oversized item you may order.
Pack your return
Pack your item(s) securely and include the original product packaging and tags.
Prepare & ship your package
Tape your package securely and affix your return shipping label to the outside. (Hint: If you cover or remove all existing shipping labels, you can usually reuse the bag or box your order came in.) Drop off your package at a carrier location near you. We’ll email you once we’ve issued a store credit or a refund – typically within 10 business days after we receive your package. It may take up to 3 additional weeks for your bank to refund your credit card.
- If we have questions about your return, we will contact you by phone or email.
- All sales are final on gift cards, lift tickets, and passes, as noted at time of purchase.
Mail-in return exceptions
Some items cannot be returned via our return portal, including the following:
- Hazardous materials
- Food items
- Oversize items
- Some Corporate & Group Sales items
Store credits issued for returned products will expire one year from the date of issuance.
Manufacturing Defect/Warranty Claims