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DESCRIPTION
What the world needs right now is clean hands. climbOn, is doing it's part by creating this creamy, full-bodied soap from pure plant ingredients that provide a refreshing cleanser for your skin, whether washing your hands, face, or body. And while clean hands and skin are crucial right now with the concerning public health crisis, what we also need is some uplifting nourishment for our soul. What better place could we turn to for that uplifting inspiration than to nature? When climbOn formulated this soap, they implemented principles of aromatherapy using specific plant ingredients designed to keep you refreshed and uplifted, like peppermint (promoting the wellness of body and mind) and pink grapefruit (energizing and rejuvenating). The feeling, the scent, and the sensation from this soap are designed to give you a boost of positivity in troubling times.
Here is their simple, vegan recipe made from 100% plant ingredients:
- Castile Soap (from Organic Olive Oil)
- MCT Oil (from Coconut)
- Organic Peppermint Oil
- Organic Pink Grapefruit Oil
- Organic Rose Hip Seed Oil
- Non-GMO Tocopherol (from Sunflowers)
- Extreme moisturization from plant essential oils
- Undiluted - no water or fillers
- No synthetics - 100% plants
- Refreshing aromatherapy
- Incredibly versatile: hands, face, shower, shave, surfaces, pets, etc
Unfortunately we're unable to promise or guarantee delivery by a specific date and don't offer overnight or express shipping at this time. We also do not currently ship to Alaska, Hawaii, APO/FPO addresses, US territories, or international addresses. Please feel free to reach out to support@gear.com with any questions!
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100% Guaranteed Returns
We understand that not every purchase works out, which is why we offer a 100% satisfaction guarantee. New, unused gear in original packaging and hangtags can be returned at any time within 30 days of purchase for a refund to your original method of payment. If the original method of payment is unavailable, we will issue your refund in the form of store credit.
How to return by mail
Due to high demand, our returns process may take longer than usual. Typically, we will issue a refund within 10 business days after we receive your package. It may take up to 3 additional weeks for your bank to refund your credit card or for a refund check to arrive. Thank you for your patience as we process returns as quickly and safely as possible.
Follow these three steps:
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Print your shipping label
To make shipping a return even easier, we offer a prepaid return shipping label for eligible U.S. customers returning products that don’t need to ship freight. Some exceptions apply. Reach out to support@gear.com to initiate your return request, and to ensure the item is being returned to the correct warehouse/address.
Please note: $8.95 will be deducted from your refund to cover return shipping for standard size/weight packages when you use the prepaid shipping label provided by Gear.com. This charge only applies if your return is mailed using a prepaid label our team provides, but will not be deducted if you pay for the return shipping yourself. Shipping costs to return oversized items (such as coolers, skis, furniture, large stoves and tents, etc) will be calculated on a case-by-case basis. Please don’t hesitate to ask support@gear.com if you have any questions about typical return shipping for an oversized item you may order. -
Pack your return
Pack your item(s) securely and include the original product packaging and tags. -
Prepare & ship your package
Tape your package securely and affix your return shipping label to the outside. (Hint: If you cover or remove all existing shipping labels, you can usually reuse the bag or box your order came in.) Drop off your package at a carrier location near you. We’ll email you once we’ve issued a store credit or a refund – typically within 10 business days after we receive your package. It may take up to 3 additional weeks for your bank to refund your credit card.
To note:
- If we have questions about your return, we will contact you by phone or email.
- Returned merchandise that does not meet the conditions of the Gear.com Return Policy will be declined and a refund will not be issued.
- All sales are final on gift cards, lift tickets, and passes, as noted at time of purchase.
- If you prefer to work directly with a carrier to ship your return, please reach out to support@gear.com to request an RMA and return shipping address.
Mail-in return exceptions
Some items cannot be returned via our return portal, including the following:
- Hazardous materials
- Food items
- Oversize items
- Some Corporate & Group Sales items
Mail-in return exceptions may apply to coolers, tents, kayaks, surfboards, SUP boards, cargo boxes, car racks, indoor cycles, power stations and more.
Store Credits
Store credits issued for returned products will expire one year from the date of issuance.
All other store credits expire 90 days from issuance, including credits issued by our Customer Success team or as part of a promotion.
Manufacturing Defect/Warranty Claims
If you experience a manufacturing defect, or it's outside of Gear.com’s 30 day return window, please contact the manufacturer directly. Gear.com does not provide any direct warranty services, though your purchase may be covered by a brand or manufacturer warranty. If a warranty claim requires a Proof of Purchase from Gear.com, please contact support@gear.com and we'll be happy to email a copy if needed.