Most Gear.com orders can be returned anytime within 30 days of purchase for any reason, as long as the product is unwashed/unworn/unused, and is still in its original packaging with original tags, etc. Some exceptions apply and will be noted on the product detail page, such as items marked final sale. As long as the return meets the requirements of our 30 day return policy we will email a prepaid return shipping label when a return request is submitted. To initiate a return request, please contact firstname.lastname@example.org with your gear.com order number and customer name.
Manufacturing Defect/Warranty Claims
If you experience a manufacturing defect outside of Gear.com’s 30 day return window, please contact the manufacturer directly. Gear.com does not provide any direct warranty services, though your purchase may be covered by a brand or manufacturer warranty. If a warranty claim requires a Proof of Purchase from Gear.com, please contact email@example.com and we'll be happy to email a copy if needed.